Most important: Are you able to get access to my server information when I use VPSrobots to manage my server?

First, all your server information (server root password, website admin user and password, database and database user password etc) will be stored only in your local computer, for example, in the directory VPSrobots by default,  c:\program files (x86)\vpsrobots\password, also, the password file is encrypted for security reason.

Second, we can not get access to any information about your server except the server IP address and MySQL root password (it has been scheduled to be moved to your local password file as well in next version (current version 1.0.2)). Your Mysql root password will be stored to your local computer since VPSrobots 1.1.0

How to use VPSrobots?

We described how to use VPSrobots in a lot of detail in our guides. Click here to get started.

Do you offer a trail version of VPSrobots Pro?

No, we do not offer a trial version for VPSrobots Pro, but we do offer a 30-day refund with no question asked.

Do you offer refunds?

Yes, you get a 30-days-money-back guarantee. If you are not 100% satisfied with VPSrobots, you can get the 100% refund, no questions asked.

Where to download VPSrobots Pro after payment?

You can download VPSrobots Pro from the order email we sent or download from ‘my account’->subscription.

Do I Get Updates for VPSrobots? The way of Updating? Why?

Yes. Forced to update. The updating way of VPSrobots is to force VPSrobots to update to the latest version. Linux is a more complex operating system, multiple applications could be updated every single day, so, the application compatibilities are a big challenge to us. We try our best to make sure that VPSrobots get better compatibility with others to avoid a crash. It is the reason why we force VPSrobots to update to the latest version. VPSrobots will check the latest version to update every time when you start it. That’s it.

What Linux Distributions does VPSrobots support currently?
VPSrobots Pro (1.0.0) supports the following Linux distributions:
Linux Debian 7.x/8.x/9.x
Linux Ubuntu 14.x/16.x/17.x
Will VPSrobots support more Linux Distributions?
Yes, more Linux distributions will be supported on VPSrobots, like CentOS, but we need time on that.
Why do you test VPSrobots on the 4 VPS providers(Linode, DigtalOcean, Vultr, Host1Plus)?

We do that only for one reason: save money.
Linode, DigtalOcean, Vultr and Host1Plus are widely known as the most popular IaaS Internet Service Providers(ISP) globally, meanwhile, they are the most economical ones as well.

Does VPSrobots support website deployment?
Absolutely yes, VPSrobots supports to deploy five most popular Content Management System(CMS) for your website: WordPress, Joomla, Drupal, phpBB (forum) and Simple Machines(forum). In addition, VPSrobots support to configure an SSL certificate to your website with a friendly interface.
Does VPSrobots support deployment of a mail server?

Not yet. Actually, it’s a complicated task, and we do not think there will be much more benefits for a webmaster to run a self-hosting mail server than using a professional mail host. But we will decide whether to add it or not accroding to feedback from users. By the way, we are using ZOHO mail service.

Can I use VPSrobots to hook into my using VPS? How it works?

Yes. VPSrobots is a hook-and-play software. If you want to hook into a server on which your online business is running, VPSrobots will detect the server environment and try to manage the server. If you want to hook into a brand-new VPS, VPSrobots will deploy all APPs that is needed to run a website, and it could take dozens of seconds before you can manage it.

Do I need to uninstall VPSrobots from my servers?

No. VPSrobots is a client program installed on your personal computer to manage your server remotely. So, you will need to uninstall nothing from your server except VPSrobots server-end, a mini-app that is fairly light-weight and only needs to be installed when performing website backup, restoration and transferring.

Does VPSrobots consume server resources when performing orders?

Yes, Only when performing the orders you sent, website backup, restoration and transferring.

Can I configure Apache, php and MySQL with VPSrobots?

Not all of them, only the parts of what webmasters need.

Does VPSrobots support any other Languages?

Not yet, but currently, we are planning to develope a multi-language module for VPSrobots.

You guys provide a technique support for VPSrobots? How do I get it?

Yes, please submit your question with ticket. We will reply you as soon as possible, generally, within 24 hours, the premium user get a priority right.

Using VPSrobots, Can I manage a MySQL/MariaDB database?

Yes. You can manage your databases via an interface to create/drop the database and add/remove database users and edit user’s privileges.

***It’s a dangerous move to directly operate the database if you are a beginner.

I find out that VPSrobots just integrates Amazon S3 as website backup storage. Do you have any plan to provide users with more storage solution?

Yes, Amazon S3 is an amazing service for storage of website backups. But we still plan to develop more interfaces to third-party storage for users.

What is VPSrobots server-end APP? How does it work?

As a matter of fact, VPSrobots server-end APP is a small application which has been running on your server, but consume server resource very little. 

The following content is its workflow.

First, it accepts the commands of website backup, restoration and migration from VPSrobots client and completes these tasks depending on the mentioned commands. VPSrobots server-end application is designed along with the optimization of the process priority, there is no effect on user access when it is running, which makes sure that the server won’t crash.

Do you have a plan to support Cloud VPS like Amazon EC2 or Google Compute?

Yes, VPSrobots will support them the upcoming version.

Can VPSrobots access and manage the dedicated server?

In theory, yes. But we didn’t test it on dedicated server.

Error occurs saying" Please reset root password first." when I use VPSrobots to connect to my DigitalOcean VPS. What am I supposed to do?

DigitalOcean is pretty different from other IaaS providers, as they require a reset of the initial root password before you can successfully use a third-party control panel which includes VPSrobots to manage a DO server.

To reset the initial root password for a brand new DO VPS:

1. Log in to your VPS via the DO console or an SSH tool like PuTTY, using the default root password sent to your contact email by the DO official.

2. Reset the root password and save the change.

3. Use VPSrobots to connect to you VPS with the new root password.